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Parent Carers
Written By Jenny Thompson



The current contract for the SENDIASS service in Bristol, North Somerset and South Glos (BNSSG) will end in March 2026. The service is currently being reviewed to consider how it can best support our families under the new contract that will start in 2026.

The budget for this service won’t change much, so while new support likely can’t be added, we want to hear from families about what support is most helpful to them. This will help ensure the service is planned in a way that best meets the needs of local families.

Your voice is key in this process, please share your feedback in this quick form.

The SEND IASS helps children, young people, and parents with advice on education, health, and social care.

At the moment this service is being provided by Send and You, who offer:

  • Face-to-face meetings

  • Support via the telephone

  • Email support

  • Website and social media

Their website has:

  • Information on SEND topics

  • Links to helpful groups

  • Info about the Local Offer

SEND IASS also:

  • Helps families speak up about issues like exclusion and complaints

  • Supports them during SEND Tribunal appeals

  • Offer training to schools, health professionals, and families on SEND rights.

Jenny Thompson
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